{"id":2787,"date":"2025-08-31T13:00:00","date_gmt":"2025-08-31T11:00:00","guid":{"rendered":"https:\/\/gratistidning.com.hemsida.eu\/umea\/blog\/2025\/08\/31\/knappval-forbattrar-tillgangligheten-till-socialtjansten\/"},"modified":"2025-08-31T13:00:00","modified_gmt":"2025-08-31T11:00:00","slug":"knappval-forbattrar-tillgangligheten-till-socialtjansten","status":"publish","type":"post","link":"https:\/\/gratistidning.com\/umea\/blog\/2025\/08\/31\/knappval-forbattrar-tillgangligheten-till-socialtjansten\/","title":{"rendered":"Knappval f\u00f6rb\u00e4ttrar tillg\u00e4ngligheten till socialtj\u00e4nsten"},"content":{"rendered":"<p>\n          <span class=\"type__highlight\">Pressmeddelande &#8211; <\/span><br \/>\n<time datetime=\"2025-08-31 13:00:00\">31 Augusti 2025 13:00<\/time><\/p>\n<p>            <button id=\"share-modal-open-btn\" type=\"button\" class=\"headline-share-btn ghost-btn-with-icon-inline cursor svg-fill\"><br \/>\n    <svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\" width=\"24\" height=\"24\" viewbox=\"0 0 24 24\" fill=\"defaultColor\"><path fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M22.7071 1.29289C22.9788 1.56453 23.0708 1.96776 22.9439 2.33035L15.9439 22.3303C15.8084 22.7173 15.4504 22.9825 15.0408 22.9992C14.6311 23.0159 14.2527 22.7808 14.0862 22.4061L10.2424 13.7576L1.59387 9.91381C1.21919 9.74728 0.984122 9.36891 1.00084 8.95923C1.01755 8.54956 1.28265 8.19159 1.66965 8.05614L21.6697 1.05614C22.0322 0.929234 22.4355 1.02125 22.7071 1.29289ZM12.1928 13.2215L14.8894 19.2889L19.6085 5.80568L12.1928 13.2215ZM18.1943 4.39147L4.71108 9.1106L10.7785 11.8073L18.1943 4.39147Z\" stroke=\"none\"\/><\/svg><br \/>\n    <span class=\"label-effect\">Dela<\/span><br \/>\n  <\/button><\/p>\n<p>  <dialog id=\"share-dialog\" class=\"social-share-dialog\" aria-labelledby=\"dialog-label\"><\/p>\n<div class=\"dialog-content-wrapper\">\n<div class=\"dialog-body-upper\">\n<p>\n          L\u00e4nk kopierad!\n        <\/p>\n<p>          <a class=\"ghost-btn-with-icon svg-stroke\" rel=\"nofollow\" aria-label=\"Ladda ned som PDF\" href=\"https:\/\/www.mynewsdesk.com\/se\/umea\/pressreleases\/knappval-foerbaettrar-tillgaengligheten-till-socialtjaensten-3401786.pdf\"><br \/>\n            <svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\" viewbox=\"0 0 24 24\" fill=\"none\"><path d=\"M21 15v4a2 2 0 01-2 2H5a2 2 0 01-2-2v-4M7 10l5 5 5-5M12 15V3\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/p>\n<p>            <span aria-hidden=\"true\" class=\"label-effect\">Ladda ner<\/span><br \/>\n<\/a>      <\/div>\n<\/p><\/div>\n<p>  <\/dialog><\/p>\n<div>\n<p><strong><strong>Som ett led i att f\u00f6rb\u00e4ttra tillg\u00e4ngligheten enligt nya socialtj\u00e4nstlagen inf\u00f6rs knappval n\u00e4r inv\u00e5nare ringer till socialtj\u00e4nstens mottagningsenhet. Den som ringer f\u00e5r p\u00e5 s\u00e5 s\u00e4tt kontakt med r\u00e4tt handl\u00e4ggare direkt. F\u00f6r\u00e4ndringen g\u00e4ller fr\u00e5n och med 1 september.<\/strong><\/strong><\/p>\n<p>N\u00e4r den enskilde ringer f\u00e5r hen direkt v\u00e4lja om \u00e4rendet g\u00e4ller <\/p>\n<ol>\n<li>ekonomiskt bist\u00e5nd<\/li>\n<li>vuxna<\/li>\n<li>barn och familj<\/li>\n<\/ol>\n<p>P\u00e5 s\u00e5 s\u00e4tt lotsats personen till r\u00e4tt kompetens redan fr\u00e5n b\u00f6rjan.<\/p>\n<p>\u2013 Genom att du f\u00e5r kontakt med en specialist p\u00e5 en g\u00e5ng kan vi erbjuda st\u00f6d snabbare och p\u00e5b\u00f6rja utredning tidigare. M\u00e5let \u00e4r att den enskilde ska ha f\u00e4rre myndighetskontakter och vi hoppas att den som ringer ska k\u00e4nna att hen f\u00e5r st\u00f6d p\u00e5 en g\u00e5ng, s\u00e4ger Viviann Dannel\u00f6v Nilsson, verksamhetschef f\u00f6r st\u00f6d och omsorgs myndighetsut\u00f6vning.<\/p>\n<p><strong>Kontaktuppgifter till socialtj\u00e4nstens mottagningsenhet<\/strong><\/p>\n<p><strong\/>090-16 10 02<\/p>\n<ol>\n<li>Tryck 1 f\u00f6r fr\u00e5gor om ekonomiskt bist\u00e5nd och \u00e4renden g\u00e4llande d\u00f6dsbon<\/li>\n<li>Tryck 2 f\u00f6r fr\u00e5gor om vuxna <\/li>\n<li>Tryck 3 f\u00f6r fr\u00e5gor om barn och familj<\/li>\n<\/ol>\n<p>eller dr\u00f6j kvar s\u00e5 kopplas du till mottagningsenheten.<\/p>\n<p><strong>Telefontid <\/strong><br \/><u>Knappval 1,2 och 3<\/u><br \/>M\u00e5ndag: 08.30\u201311.30, 13.00\u201316:00<br \/>Tisdag: 08.30\u201311.30, 13.00\u201316:00<br \/>Onsdag: 13.00\u201316.00<br \/>Torsdag: 08.30\u201311.30, 13.00\u201316:00<br \/>Fredag: 08.30\u201311.30, 13.00\u201316:00<\/p>\n<p><u>\u00d6vriga fr\u00e5gor, mottagningsenheten<\/u><br \/>M\u00e5ndag: 08.30\u201311.30, 13.00\u201316:00 <br \/>Tisdag: 08.30\u201311.30, 13.00\u201316:00<br \/>Onsdag: 08.30\u201311.30, 13.00\u201316:00<br \/>Torsdag: 13.00\u201316.00 <br \/>Fredag: 08.30\u201311.30, 13.00\u201316:00<\/p>\n<p><strong>Bes\u00f6ksadress<br \/><\/strong>Kungsgatan 71\u201373, 903 02 Ume\u00e5<\/p>\n<p><strong>Bes\u00f6kstider<br \/><\/strong>M\u00e5ndag\u2013fredag, klockan 8.30\u201311.30, 13.00\u201316.00<\/p>\n<p><strong>F\u00f6r dig som redan har en handl\u00e4ggare<\/strong><\/p>\n<p>F\u00f6r dig som har en p\u00e5g\u00e5ende kontakt med socialtj\u00e4nsten f\u00f6r\u00e4ndras och ut\u00f6kas telefontiderna till handl\u00e4ggare. Fr\u00e5n att ha varit olika beroende p\u00e5 omr\u00e5de n\u00e5s nu handl\u00e4ggare inom f\u00f6rs\u00f6rjningsst\u00f6d, insatser enligt LSS och insatser enligt SOL till personer under 65 \u00e5r p\u00e5 samma tider. F\u00f6r handl\u00e4ggare inom LSS och SOL ut\u00f6kas telefontiden med en timme i veckan.<\/p>\n<p><strong>Telefontid<br \/><\/strong>M\u00e5ndag: 13.30\u201314.30<br \/>Tisdag: 08.30\u201309.30<br \/>Torsdag: 08.30\u201309.30<br \/>Fredag: 08.30\u201309.30<\/p>\n<p>\u00c4ldreomsorgens mottagningsenhet omfattas inte av f\u00f6r\u00e4ndringarna.<\/p>\n<p><strong>Mer information<br \/><\/strong>Viviann Dannel\u00f6v Nilsson<br \/>verksamhetschef myndighetsut\u00f6vning<br \/>St\u00f6d- och omsorgsf\u00f6rvaltningen<br \/>090-16 17 81<br \/>viviann.dannelov@umea.se<\/p>\n<\/div>\n<p>&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;&#8211;<br \/>\n<a href=\"https:\/\/www.mynewsdesk.com\/se\/umea\/pressreleases\/knappval-foerbaettrar-tillgaengligheten-till-socialtjaensten-3401786?utm_source=rss&#038;utm_medium=rss&#038;utm_campaign=Subscription&#038;utm_content=current_news\" target=\"_blank\">Klicka h\u00e4r &#8211; l\u00e4nk till originalinl\u00e4gget<\/a><br \/>\n<br \/>\nK\u00e4lla: Ume\u00e5 kommun<br \/>\n&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;&#8211;<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Pressmeddelande &#8211; 31 Augusti 2025 13:00 Dela L\u00e4nk kopierad! Ladda ner Som ett led i att f\u00f6rb\u00e4ttra tillg\u00e4ngligheten enligt nya socialtj\u00e4nstlagen inf\u00f6rs knappval n\u00e4r inv\u00e5nare ringer till socialtj\u00e4nstens mottagningsenhet. Den som ringer f\u00e5r p\u00e5 s\u00e5 s\u00e4tt kontakt med r\u00e4tt handl\u00e4ggare direkt. F\u00f6r\u00e4ndringen g\u00e4ller fr\u00e5n och med 1 september. N\u00e4r den enskilde ringer f\u00e5r hen direkt [&hellip;]<\/p>\n","protected":false},"author":59,"featured_media":1017,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":"","_links_to":"","_links_to_target":""},"categories":[52,51],"tags":[],"class_list":{"0":"post-2787","1":"post","2":"type-post","3":"status-publish","4":"format-standard","5":"has-post-thumbnail","7":"category-umea-kommun","8":"category-kommunen"},"featured_image_src":"https:\/\/gratistidning.com\/umea\/wp-content\/uploads\/sites\/22\/2024\/06\/xnavad3tfyon9vvuokyd.png","blog_images":{"medium":"https:\/\/gratistidning.com\/umea\/wp-content\/uploads\/sites\/22\/2024\/06\/xnavad3tfyon9vvuokyd-300x124.png","large":"https:\/\/gratistidning.com\/umea\/wp-content\/uploads\/sites\/22\/2024\/06\/xnavad3tfyon9vvuokyd.png"},"acf":[],"ams_acf":[],"publishpress_future_action":{"enabled":false,"date":"2026-05-19 12:43:45","action":"change-status","newStatus":"draft","terms":[],"taxonomy":"category","extraData":[]},"publishpress_future_workflow_manual_trigger":{"enabledWorkflows":[]},"_links":{"self":[{"href":"https:\/\/gratistidning.com\/umea\/wp-json\/wp\/v2\/posts\/2787","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/gratistidning.com\/umea\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/gratistidning.com\/umea\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/gratistidning.com\/umea\/wp-json\/wp\/v2\/users\/59"}],"replies":[{"embeddable":true,"href":"https:\/\/gratistidning.com\/umea\/wp-json\/wp\/v2\/comments?post=2787"}],"version-history":[{"count":0,"href":"https:\/\/gratistidning.com\/umea\/wp-json\/wp\/v2\/posts\/2787\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/gratistidning.com\/umea\/wp-json\/wp\/v2\/media\/1017"}],"wp:attachment":[{"href":"https:\/\/gratistidning.com\/umea\/wp-json\/wp\/v2\/media?parent=2787"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/gratistidning.com\/umea\/wp-json\/wp\/v2\/categories?post=2787"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/gratistidning.com\/umea\/wp-json\/wp\/v2\/tags?post=2787"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}